The candidate for a vacant technology coordinator position, that filled the role of CIO but also spent a good deal of time sharing the work of technicians during high-demand times. When asked, “How would you respond to the teacher who returned from a conference and asked for help configuring systems to use a tool they learned about?”
The response was, “Well, we set user devices up in the summer, and if they don’t tell me before we start, then it has to wait until next year.” That candidate was not hired.